Effective Date: May 18, 2026

At Instrudenta, we are committed to providing reliable and efficient shipping services for customers worldwide. We carefully process every order to ensure safe handling and timely delivery.

Order Processing Time

All orders are processed within 6–7 business days after payment confirmation. Orders placed on weekends or holidays are processed on the next business day.

Once your order has been shipped, tracking information will be provided when available.

Shipping Time

Estimated delivery time is typically 5–6 business days after dispatch, depending on the destination and local courier services.

Please note that delivery times may vary during busy seasons, customs clearance, or unexpected shipping delays.

Shipping Charges

Shipping costs are calculated at checkout based on the destination and order size. Any available shipping promotions will be displayed during checkout.

International Shipping

Instrudenta ships internationally to customers worldwide. International orders may be subject to customs duties, taxes, or import fees determined by the destination country. These charges are the responsibility of the customer.

Tracking Information

Tracking details are provided once the order has been dispatched. Please allow some time for tracking updates to appear in the courier system.

Delayed or Lost Shipments

While we work with trusted shipping partners, occasional delays may occur due to customs processing, weather conditions, or courier-related issues.

If your shipment is delayed or appears lost, please contact us and our support team will assist you as quickly as possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details during checkout. Instrudenta is not responsible for delivery issues caused by incorrect or incomplete addresses.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery with photos of the package and products for assistance.